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How long will it take to get my order?

United States: FedEx Express and UPS, your package should arrive in 4-5 business days once shipped.
Australia: FedEx Express to Australia, your order should arrive in 6-7 business days once we ship.
Europe: We use UPS and TNT for the shipments to Europe. Orders usually arrive in 1-2 business days in Europe.
Rest of the World:
Express: Shipment options for orders placed from the regions outside of the areas above may be relatively high priced as they go out of our special discount contracts. However, for such deliveries, UPS is preferred, and it is fully trackable. Your order will arrive in about 2-5 working days once shipped, but please contact us if you’d like to upgrade/modify your shipment preferences.

Who is responsible for shipping and duty costs?

Buyer is responsible of the shipping cost as well as duties, import fees or any local expenses occur in buyer's country. Please refer to your import authorities about what your Import Duty, Taxes and additional charges.

Do you make Customs design?

We do custom designs. Design fee and minimum order quantity may be applied.

Please email us at info@peshtemalconcept to discuss it further.

What are the payment options?

Payment options are Bank Transfer, Transfer Wise, Western Union, Money Gram, Ria, Credit Card (Shopier).

For small orders, we ask for advance payment before we process the order.

For large orders, we ask for 30% upfront payment before we process the order and 70% when the shipment is ready to go.

Please note that Peshtemal Concept is not responsible of any bank transfer, credit card and Western Union commissions.

What is Minumum Order Quantity?

There is no minumum quantity for towels in our stock.

For pre-order towels, at least 100 pieces are requaried. (20 Pieces Per Colours)

Please email us at export@peshtemalconcept.com for more information.