Sultan Turkish Towel

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a fair and easy return policy.
Returns are accepted within 14 days of delivery.
Items must be unused, unwashed, and in their original packaging.
Once we receive and inspect the returned item, a full refund or exchange will be processed.
Please note that shipping costs for returns and all customs fees are the responsibility of the customer, unless the item is faulty or incorrect.
For assistance, please contact our customer service team at any time before returning your order.

At Peshtemal Concept, we offer flexible international shipping options for wholesale orders. You can choose air, sea, or road freight depending on your destination and order volume.
As your quantity increases, sea freight becomes the most cost-effective option. For the United States and Canada, the average sea shipping time is around 1–1.5 months, depending on port schedules and customs clearance.
For European countries—especially Germany, France, and Greece—we recommend road freight (partial truckload / groupage delivery) for faster and more economical transport.
Air shipping is available worldwide and is the fastest option for urgent wholesale orders. For the USA, air delivery usually takes 3–7 days.
Please note that our company is not responsible for customs duties or import taxes that may apply in the destination country. However, for European Union shipments, we can provide an ATR certificate, which allows goods to be imported without additional customs tax.
For more details about wholesale shipping, please contact us at peshtemalconcept@gmail.com or via WhatsApp at +90 532 233 20 36.